I bridge business
and AI to ship
products that matter.

5+ years turning unstructured problems into AI-first platforms. RAG pipelines, agentic workflows, and API-driven integrations, built with a prototype-and-iterate mindset.

5+
Years in product
7M+
Users served
4
Live carrier clients
1
Patent filing
Nikhar Jain — Technical Product Manager
Experience across
Likewize logo
eBoxchain logo
MŌD Advisors logo
Johnson & Johnson logo
Dell Technologies logo
Cornell University logo
Clients I've served
USAA logoVanguard logoBoot Barn logoNike logoVictoria's Secret logoSantander logoBarclays logoStripe logoAccessPaySuite logoSamsung logoLuxottica logo
About

Turning ambiguous problems into shipped AI products.

I sit at the intersection of engineering, strategy, and customer outcomes — translating fuzzy business needs into AI-first platforms that ship. Over the last 5+ years I've led LLM integrations, RAG pipelines, agentic workflows, and API-driven systems for Fortune 500 ops teams, always prototyping fast and iterating with real users. I'm currently co-inventing a patent-pending 5-layer multi-agent AI platform with my CTO, hold an M.Eng in Engineering Management from Cornell (3.88 GPA, full merit scholarship), and am pursuing a DBA at Westcliff focused on corporate strategy.

Based in
Irving, Texas
Experience
5+ years in product
Education
Cornell University
Focus
AI-first platforms, 0→1
Beyond work

What I do offline.

Traveling fuels my curiosity — new landscapes, cultures, and perspectives that keep me thinking like a beginner.

Sequoia National Park
Antelope Canyon
Zion National Park
Joshua Tree
Pacific Northwest lake
Chicago at Christmas
Mt. Hood forest
Dream Lake, Rocky Mountains
Sequoia at sunset
Zion red rocks
Flying lesson
Sequoia overlook
Selected Work

Explore the work.

GTP — Device Trade-In Platform Hub● LIVE
Global Trade Platform

GTP — Device Trade-In Platform Hub

Built and shipped Likewize's Global Trade Platform — a unified hub for device trade-in operations across retail, online, and enterprise, live in production for Samsung, GiffGaff, EE, and Optus.

4 Live carrier clients
See the real UI ›
BRD × Jira Traceability Console● LIVE
Traceability Matrix

BRD × Jira Traceability Console

A production console that maps Excel BRD requirements against Jira tickets, auto-classifies BAU vs NPD, and bulk-creates tickets — replacing 8+ hours of manual review per release with minutes.

8+ hrs→min Per-release review
See the real UI ›
Modular iPhone Platform Strategy
iPhone Ultra

Modular iPhone Platform Strategy

A full product strategy, interactive hardware configurator, partner ecosystem, and $36B revenue model for a next-generation modular iPhone — presented as an interactive keynote.

$36B Revenue projection
See the real UI ›
Conversational Claim Assistants & Triage
CX Transformation

Conversational Claim Assistants & Triage

Prototyped and shipped an AI-powered CX transformation at Likewize — conversational claim assistants, avatar presenters, and intelligent triage targeting 40% deflection and 4.0+/5 CSAT.

40% Deflection target
Read case study ›
HIPAA Healthcare Platform — 0 to 1
eBoxchain

HIPAA Healthcare Platform — 0 to 1

As the first product hire, raised $250K from VCs and defined a HIPAA-compliant platform with 8+ API integrations, converting 4 new clients in 3 months.

$250K Funding raised
Read case study ›
Automations · Live in GTP

Real workflows, real nodes.

These automations run in production inside the Global Trade Platform — cron jobs, Jira and Freshservice syncs, and a RAG-powered BRD scanner. Each shows its actual node pipeline.

Website Watcher

● LIVE

Monitors website health across GTP client environments. Add URLs, crawl every linked page, detect down pages and broken links. Runs on a scheduled cron and surfaces reports with flagged links for the delivery team.

Open live app ↗
1
Vercel Cron
Scheduled trigger (hourly)
2
Load URL list
Postgres — watched sites
3
Crawl + link check
Fetch each page, follow links
4
Detect down pages
Status + latency thresholds
5
Flag & report
Dashboard + flagged links
Uptime monitoring · auto-flags broken linksVercel Cron · Next.js API · Postgres

DPS Enhancement Pulse

● LIVE

Pipeline pulse for DPS enhancements built for leadership. Pulls tickets from Jira and Freshservice from Jan 2025 onward, computes backlog health, monthly flow, and release-train mapping, with searchable ticket catalogs.

Open live app ↗
1
Scheduled sync
Refresh on interval
2
Jira API
DPS tickets by workflow status
3
Freshservice API
Service request view
4
Backlog + flow calc
Health, monthly throughput
5
Release-train map
Leadership dashboard
Live backlog health + monthly flow for leadershipJira API · Freshservice API · Next.js

LW Diagnostics

● LIVE

Self-serve device diagnostics web app that runs an in-browser health check across battery, network, sensors, and storage. Generates a shareable report agents attach to claims — cutting back-and-forth on no-fault-found returns.

Open live app ↗
1
Launch session
Browser-based, no install
2
Run device tests
Battery · sensors · network
3
Collect telemetry
Structured JSON results
4
Score health
Pass / warn / fail per check
5
Share report
Link attached to claim
Cuts NFF returns · agent-ready reportsNext.js · WebAPIs · Vercel

Product Request Status (Intake)

● LIVE

A single portal to look up product intake requests — status, timing, linked Jira updates, and stakeholder comments in one place. Replaces scattered email threads and manual Jira checks for request submitters.

Open live app ↗
1
Intake form
Request submission
2
Jira link
Map request → issue
3
Status poll
Live status + timing
4
Comments aggregate
Stakeholder updates
5
Status portal
One-place lookup
One portal for status, timing & Jira updatesJira API · Next.js · Vercel
How I think
⚠️

Start with the failure mode

Most PMs ask 'what should the AI do?' I ask 'what happens when it's wrong?' In regulated domains like insurance and healthcare, wrong answers are compliance violations, not bad UX. Designing guardrails IS the product work.

🤝

Trust is the product

In regulated environments, adoption flips the moment a human stays in control. My Traceability agent only took off once I added the sign-off loop. Agents do the heavy lifting; people make the call with a visible audit trail.

🎯

Prototype to persuade

A working demo beats any deck. I use Lovable, v0, and Claude tooling to turn abstract LLM orchestration into interactive products — which is how I've secured executive sponsorship for AI-first initiatives.

Frameworks

The mental models I ship with.

Battle-tested PM patterns from regulated-domain AI work. Each one earned its spot by surviving production.

🛡️
Agentic Design

Trust-First Agent Pattern

Agent searches & ranks, human signs off with comment + audit trail. The pattern that flipped adoption on the Traceability agent at Likewize.

🎯
RAG / Retrieval

3-Strategy Match Cascade

Direct key → reference ID → semantic keyword. Lifted requirement match rate from 54% to 91% on the Likewize patent system.

🚦
CX / Strategy

Triage-Don't-Replace

Reframe AI initiatives as augmentation. Route deterministic flows to AI, route complex ones to humans. The CX deflection unlock.

⚖️
Regulated Domains

Compliance-First Architecture

In HIPAA/insurance, regulatory controls are the foundation — never a retrofit. The reason eBoxchain became fundable.

Comms

Prototype-to-Persuade

Lovable + Claude tooling to turn LLM orchestration into clickable demos. The method that secured exec sponsorship for 3 AI initiatives.

Voices

What teams I've shipped with say.

I never had any doubt you would lead the team to a successful solution. Now let's test and test and test in live through the customer's eyes. THANKS — I appreciate everything you have done on this project.

AM
Andy Morris
CEO / EVP, Likewize UK

Nikhar, thank you very much for the kind words. It gives me immense pleasure to see you grow and blossom as a top-notch product manager. Best wishes — you have a bright future ahead.

RR
Ranga Rajamanickam
CTO, Likewize

Rock and roll!!! You did a magnificent job! Onward and upward 💪

LY
Leigh Young
COO, Likewize

I'm especially grateful to Nikhar Jain, who took on this program from day one and steered it through to launch with positivity, persistence, and leadership. She's demonstrated what sets Likewize apart — our ability to deliver at scale, innovate around the customer journey, and raise the bar in our industry.

MP
Mark Perez
SVP Product, Likewize

Congratulations! You have worked so hard and have done an amazing job of navigating this. We are lucky to have you!!

ST
Stephanie Totten
SVP PMO, Likewize

Appreciate your comments and after all the work you've supported us on — keep delivering for us locally and the firm as a whole!

IP
Ian Pillinger
VP Financial Services, UK Likewize

You have been amazing again Nikhar — looking forward to celebrating next week ❤️

JB
Jackie Butler
Head of Operations UK, Likewize
Education

Foundations & toolkit.

Westcliff University logo

Westcliff University

Doctor of Business Administration
Corporate Strategy, Global Economy, Research Methods
2026 – 2029
Dallas, TX
Cornell University logo

Cornell University

M.Eng, Engineering Management
GPA 3.88 · 100% Merit Scholarship · Digital Platform Strategy
2022 – 2023
Ithaca, NY
Mody University logo

Mody University

B.Tech, Computer Science & Economics
GPA 3.82 · 50% Merit Scholarship · ML, Deep Learning, Cloud
2017 – 2021
Rajasthan, India
Skills & Certifications
AI/ML
RAG PipelinesLangChain / LangGraphVector DBs (Pinecone, Qdrant)LLM EvaluationPrompt EngineeringAgentic WorkflowsHuggingFacePyTorch
Product
0→1 DiscoveryRoadmap PrioritizationImpact-Risk-EffortUser ResearchPRDs & SpecsGTM StrategyStakeholder MgmtExec Readouts
Data & Tools
PythonSQL (Oracle)RTableauPower BIDatabricksJiraConfluenceSalesforce
Platforms
AWSAzureNext.js / v0APIs / MicroservicesNeon PostgresCI/CDMCP Protocoln8n
🎯
Certified Scrum Product Owner
CSPO
☁️
AWS Cloud Practitioner
Amazon Web Services
🤖
AI Product Management
Duke & Microsoft
For hiring managers

The questions you're actually asking.

Straight answers — fit, depth, timing, logistics.

Senior or Lead Technical PM roles where AI is the product, not a feature — agentic platforms, RAG-first products, AI-native B2B SaaS, applied AI in regulated domains (insurance, healthcare, fintech). Open to remote, hybrid in DFW, or relocation for the right team.
Nikhar Jain

Let's build something
that actually ships.

Open to AI Product Manager roles at ambitious companies.

Email Me →LinkedIn →

nj222@cornell.edu · +1 (607) 595-8222 · Irving, TX